Warranty, repair and maintenance policy - Prevention Shield Trading Est.

Warranty conditions: The warranty covers all devices sold by the Prevention Shield Trading Establishment in accordance with the conditions mentioned in the attached warranty card. 


1- Warranty Duration: The warranty period begins from the date of purchase shown on the receipt.


2- range of Warranty: The Prevention Shield Trading Establishment's warranty includes devices sold against manufacturing defects during the warranty period, and the warranty does not include consumables or damages resulting from misuse. 


3- Instructions and safe use: Please ensure that you carefully read the instructions provided with the device to ensure compliance with safety and electrical standards and requirements.

4- Voltage requirements: All appliances are designed to operate on 220-240V, unless otherwise stated. The warranty will not cover any damages resulting from using the device with incorrect electrical sources. 


5- Duration of repairs: Please consider a minimum period of 7 working days for the necessary repairs to be completed by the authorized maintenance team.


6- Maintenance updates: Make sure that the data recorded in the contract is correct to ensure that you are notified of any updates regarding the repair of your device. 


7- Receiving devices: The Prevention Shield Trading Establishment is not responsible for any device that is not received within a maximum period of 3 months from the date of its delivery to the authorized service center.

Get Help